Include FAQs Answer
- Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.
- For Provincial and International Customers, if an order has already been dispatched, we will not be able to exchange the product.
- Final Sale items cannot be returned.
- We only accept returns for products that arrive damaged. All products are inspected before being shipped to ensure quality items are being sent to you. Items for exchange due to customer’s change of mind or items found to be damaged caused by customer’s negligence and mishandling will not be entertained.
- Shipping and handling charges are nonrefundable. Return shipping/ pickup fees are the customer’s responsibility and are nonrefundable. If the item is not returned in its original condition, the buyer is responsible for any loss in value.